- All items are handcrafted with love in small batches. Please allow 7 to 15 business days after ordering for product fulfillment to be shipped. Rush Order is available as an add-on & gets priority fulfillment of up to 3 business days. Copy & paste link to add on Rush Order: https://pateandco.com/products/rush-my-order
- Once your order has been fulfilled and a shipping label has been created, you will receive an email with your tracking number.
- Local Pickup Available at Pate and Co. Boutique & Warehouse* - Choose option at checkout. Pickup orders are available to pickup within 7 business days of ordering during boutique & warehouse operating hours
- *DURING HIGH ORDER VOLUME TIMES, FULFILLMENT & LOCAL PICKUP TIME MAY VARY.
- Pate and Co. is a small, handcrafted, one woman production, therefore, refunds will not be issued due to high volume fulfillment delays. Store credit will be issued, at request, to use during low volume fulfillment times.
- When's fulfillment high? During restock of popular products and flash sales. Be sure to follow our socials to stay in the know:
- Facebook - https://www.facebook.com/pateandco/
- Instagram: @pateandco
- Twitter: @pateandco
Thank you for your patience! Pate and Co. products are beyond worth the wait! 🤍
Local Shopping & Pickup Hours -
Saturday: 10AM - 1PM
9610 Two Notch Road
Columbia, South Carolina 29223
Hello, Summer 2022!
The weather is definitely getting hotter and Pate and Co. is going the extra mile to decrease the melting of whipping body butter during transit, however, there is no guarantee of little to no melting. Melting does not affect the quality of the ingredients used in the formulation of the whipped body butters.
Pate and Co. advises prompt removal from mailboxes, front porches, front doors, etc. upon delivery. If your butter does melt in transit, simply allow it to naturally solidify at room temperature and continue use as normal.
If your butter is completely liquid, allow it to solidify in a cool area such as the fridge. It will be slightly harden, so to your preference, remove the butter from the container and mix it with an electrical mixer or by hand to return to its original fluffy consistency.
Due to Pate and Co.’s body butter being whipped, when melted it may appear "half full". This is not the case, as the air pockets no longer exist in their liquid state.
Please remember to store your Pate and Co. body care products in a cool and dry location.
Pamper yourself & enjoy!
Orders are shipped Tuesday, Thursday, and some Saturdays
USPS STANDARD. Delivers in 2-5 business days anywhere in the U.S. after processing.
If your package has not arrived within 5-10 days from the confirmed date of shipment, please email us at firstname.lastname@example.org and contact shipping carrier. All shipped orders are insured via carrier.
Return & Refund Policy
We currently do not accept any returns or issue any refunds or store credits unless deemed a Pate and Co. error or mishap.
All sales are final.