Order Fulfillment and Local Shopping & Pickup
Order Fulfillment and Local Shopping & Pickup
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Order Fulfillment and Local Shopping & Pickup
- All items are handcrafted with love in small batches. Please allow 7 to 15 business days after ordering for product fulfillment to be shipped. Rush Order is available as an add-on & gets priority fulfillment of up to 3 business days. Copy & paste link to add on Rush Order: https://pateandco.com/products/rush-my-order
- Once your order has been fulfilled and a shipping label has been created, you will receive an email with your tracking number.
- Local Pickup Available at Pate and Co. Boutique & Warehouse* - Choose the option at checkout. Pickup orders are available to pick-up within 7 business days of ordering during boutique & warehouse operating hours
- *DURING HIGH ORDER VOLUME TIMES, FULFILLMENT & LOCAL PICKUP TIME MAY VARY.
- Pate and Co. is a small, handcrafted, one-woman production, therefore, refunds will not be issued due to high volume fulfillment delays. Store credit will be issued, at request, to use during low-volume fulfillment times.
- When's fulfillment high? During restock of popular products and flash sales.
- Be sure to follow our socials to stay in the know:
- Facebook - https://www.facebook.com/pateandco/
- Instagram: @pateandco
- Twitter: @pateandco
- ALL EMAIL INQUIRIES ARE RESPONDED TO ON TUESDAYS & THURSDAYS
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Thank you for your patience! Pate and Co. products are beyond worth the wait! 🤍
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Local Shopping & Pickup Hours Vary - Information on hours is sent via email to the address used at checkout.
9610 Two Notch Road
SUITE 2
Columbia, South Carolina 29223
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Shipping Policy
Orders are shipped Tuesdays, Thursdays, and some Saturdays
USPS STANDARD. Delivers in 2-5 business days anywhere in the U.S. after processing.
If your package has not arrived within 5-10 days from the confirmed date of shipment, please email us at info@pateandco.com and contact the shipping carrier. All shipped orders are insured via the shipping carrier.
Return & Refund Policy
We currently do not accept any returns or issue any refunds or store credits unless deemed a Pate and Co. error or mishap.
All sales are final.